About Us
Our Purpose
Planning a funeral for a loved one can be sudden, stressful, emotional, and an intimidating task.
Immortal Flame was created to assist persons of all faiths, denominations, and religions during this time of crisis. The company provides custom Funeral program services using our state-of-the-art custom memorial templates.
- The memorial templates allow you to take your time and create a history of your loved one’s life.
- The website allows your family the opportunity to express your true feelings about the person who is no longer with us.
Our primary goal is to make this deeply personal experience as easy as possible for you, your family & friends, and your loved ones.
- Some aspects of the Funeral program planning process will be determined by the persons faith, family, community, or your own personal expressions.
- The Immortal Flame website memorial templates provide everyone the tools to express your feelings for the person.
- Our hope that they these tools will assist you in creating an everlasting remembrance piece for your family and friends.
Company Culture
Our team works very hard to ensure that each Funeral memorial program that is created has the highest level of quality and service to ensure overall customer satisfaction.
- The team takes project ownership from inception to final product.
- Checks and balances are utilized to ensure customer satisfaction and overall product quality control.
- Our passion is to help people during this very stressful time.
Mission Statement
The company mission is to provide each customer with excellent product quality and service. Our products must be competitively priced, easy to create, and the highest level of customer service. Our door is always open for customer input as we want to always meet or exceed our customer and client expectations.
Our Staff:
Our diverse professional staff has been in the Funeral program family for over 20 years. While the company has state-of-the-art technology, we understand that the human touch can never be replaced.
The company is run by employee owners so each person that works for the company shares in its success. Our team pushed the envelop to challenge each other to make the company achieve the highest level of customer and client satisfaction. Our only goal is to ensure that each customer and client receives the highest level of service with the quality product that they so richly deserve.