About Us

Our Purpose

Planning a funeral for a loved one can be sudden, stressful, emotional, and an intimidating task. Immortal Flame is here to ease some of the burden.

We offer custom funeral program services that you can create online using state-of-the-art templates. Perfect for people of all faiths, our templates help you create the perfect remembrance piece to honor your loved one’s life.

Our templates:
• Allow you to take your time to create a history of your loved one’s life
• Make it easier for your family to express their feelings about your loved one

Our primary goal is to make this deeply personal experience as easy as possible for you, your family & friends, and your loved ones.

  • Some aspects of the Funeral program planning process will be determined by the person’s faith, family, community, or your own personal expressions.
  • The Immortal Flame website memorial templates provide everyone the tools to express your feelings for the person.
  • Our hope that they these tools will assist you in creating an everlasting remembrance piece for your family and friends.

 

Company Culture

Our team works very hard to ensure that each funeral memorial program that is created has the highest level of quality and service to ensure overall customer satisfaction.

  • We take project ownership from inception to final product.
  • We use checks and balances to ensure overall quality control.
  • We are passionate about helping people during this very stressful time.

 

Mission Statement

Our mission is to provide each customer with excellent product quality and service. Our products must be competitively priced, easy to create, and provide the highest level of customer service. Our door is always open for customer input as we want to always meet or exceed your  client expectations.

Our Staff:

Our diverse professional staff have been in the funeral program business for over 25 years. While the company uses state-of-the-art technology, we understand that the human touch can never be replaced.

Our company is unique in that it is run by employee-owners, which means that every person who works for the company has a stake in its success. Our team is highly motivated to push the envelope and challenge each other to achieve the highest level of customer and client satisfaction. Our ultimate goal is to provide each customer with the best possible service and a top-quality product.